Sometimes life can feel overwhelming. Whether you’re worried about having enough food, facing homelessness, struggling with your mental health or simply don’t know where to turn, help is available. The organisations below provide practical advice, emotional support and emergency assistance for people living on Sheppey and across Kent.
Helping local people through crisis
Swale Foodbank provides emergency food parcels and practical support for individuals and families experiencing financial hardship. Working alongside local referral partners, they help ensure no one in our community has to face hunger alone.
Practical help and community support
The Salvation Army supports people facing difficult circumstances through practical assistance, community activities, advice and signposting. Whether you’re experiencing financial hardship, loneliness or crisis, their friendly team is there to offer support and a listening ear.
Supporting people facing homelessness
Porchlight helps people who are homeless or at risk of losing their home. Their experienced team provides housing advice, practical support and guidance to help people find stability and move towards a more secure future.
Someone to listen, whatever you’re facing
If you’re struggling to cope or need someone to talk to, Samaritans provide free, confidential emotional support 24 hours a day, 365 days a year. You don’t have to be in crisis to get in touch—they’re there to listen without judgement.
Free, independent advice when you need it most
Citizens Advice Swale offers free, confidential and impartial advice on issues including debt, benefits, housing, employment, energy costs and consumer rights. Their advisers can help you understand your options and access the support you’re entitled to.
Urgent medical advice, 24 hours a day
If you need urgent medical advice but it’s not a life-threatening emergency, NHS 111 is available 24 hours a day. Trained professionals can assess your symptoms, provide advice and direct you to the most appropriate service, including urgent mental health support.
Sheppey Matters
Not sure where to turn? We’re here to help
Sometimes knowing where to start is the hardest part. If you’re unsure which service is right for you, get in touch with Sheppey Matters. We’ll listen, offer guidance and help connect you with the organisations best placed to support your situation.
